Privacy Policy

1. Why This Privacy Policy Matters

At Saauzi, we’re on a mission to empower small and medium-sized businesses (SMBs) by simplifying the complexities of running a business in today’s digital age. 

Our platform is designed to give SMBs everything they need—intuitive tools, affordability, and accessibility—so you can thrive whether you’re managing a local shop or launching a startup. We handle the tech, so you can focus on growth.

This Privacy Policy explains how we collect, use, and protect your information when you use Saauzi’s services. Your trust is at the heart of what we do, and we are committed to safeguarding your data responsibly and transparently. By using our platform, you agree to the practices outlined here.

We comply with Nepali data protection laws, including the Electronic Transactions Act (2063 BS) and the Consumer Protection Act, to ensure your data is handled securely.

For any questions or concerns, contact us at www.saauzi.com/contact



2. What Information We Collect

Information You Provide

When you interact with our platform, we may collect:

  • Your name, email address, phone number

  • Business information (e.g., PAN/VAT, address, logo)

  • Billing and payment details

  • Content you upload (e.g., products, orders, customer info)

Information We Collect Automatically

We collect technical data like:

  • Device type, browser, IP address

  • Usage behavior

  • Location data (if enabled)

Information from Third Parties

We may receive data from trusted partners such as:

  • Payment gateways (e.g., Khalti, eSewa)

  • Integration tools (e.g., Shipping providers, external plugins)

  • Aggregated or anonymized data for analytics




3. How We Use Your Data

Your data is used to power our platform and help you succeed. We use it to:

  • Run and improve the platform.

  • Process payments and manage subscriptions.

  • Communicate with you (for support, updates, or marketing if you’ve opted in).

  • Keep your account secure.

  • Comply with local laws and regulations, such as tax and VAT obligations.

We believe in giving SMBs the tools they need to master the art of doing business in the digital age—without compromising your privacy.While no system is entirely immune to risks, we take every reasonable step to safeguard your information.


4. Sharing Your Information

In cases where sharing your data is necessary, we only work with trusted partners, such as:

  • Payment gateways (e.g., Khalti, eSewa, Fonepay).

  • Delivery and logistics providers.

  • Cloud hosting and analytics services.

  • Legal authorities when required by law.

All partners are required to handle your data responsibly and adhere to strict confidentiality agreements.


5. Cookies and Tracking Technologies

To enhance your experience on our platform, we use cookies and similar technologies to:

  • Keep you logged in.

  • Remember your preferences.

  • Analyze traffic and usage patterns.

These cookies are categorized into three types:

  • Essential Cookies: Required for the platform to function.

  • Analytics Cookies: Help us understand usage patterns.

  • Marketing Cookies: Used for targeted advertising (only with your consent).

You can adjust cookie settings in your browser at any time. However, disabling essential cookies may affect your ability to use the platform.


6. Your Choices

You are always in control of your data. Here’s what you can do:

  • View and update your profile anytime.

  • Cancel your account and request deletion of your data.

  • Opt out of marketing emails.

  • Disable cookies in your browser settings.

To make a request, simply contact us at www.saauzi.com, and we’ll respond within one business day.


7. Data Security

We use industry-standard security measures to protect your data, including encrypted data transfer (HTTPS), secured servers with firewalls, and role-based access for internal users. While no platform is completely immune to risks, we take every possible step to safeguard your information. Please keep your login credentials safe and alert us immediately if you suspect a breach.




8. Data Retention

Your data is retained as long as your account is active or as needed to comply with legal and financial obligations, such as retaining VAT records for seven years in Nepal. After account deletion, your data may be retained for up to 30 days unless a longer retention period is required by law. Backups may be stored for an additional period for disaster recovery purposes.


9. For Users Outside Nepal

While Saauzi is built for Nepal’s market, we welcome users from around the world. If you’re using Saauzi from another country, your data may be stored or processed internationally. However, we always safeguard your information in compliance with Nepali legal requirements.


10. Changes to This Policy

We may update this Privacy Policy to reflect service or legal changes. If significant updates occur, you’ll be notified via:

  • Email

  • In-app messages

  • Our website

By continuing to use Saauzi, you accept the updated terms.


11. Contact Us

Have questions, feedback, or concerns about privacy? We’re here to help. Contact us at www.saauzi.com, and we’ll respond promptly. If you suspect a data breach, alert us immediately, and we’ll investigate.


12. Our Mission and Vision

At Saauzi, we’re dreaming big. Our vision is to empower SMBs everywhere to thrive by providing tools that simplify business operations. Whether you’re selling momos in Kathmandu or handmade jewelry in Cape Town, Saauzi is here to help you shine. We’re making business operations smooth, simple, and accessible for entrepreneurs everywhere because we believe the world needs more SMBs to succeed.